Increase your sites conversion rate using Live Chat, this service allows your site visitors to connect with you in real-time by simply pressing an on screen icon to set up a live chat session (similar to MSN Messenger).
Many people won’t call you for assistance, they feel they feel intimidated by the phone and feel that they will be pressurised into something, however many of these people will use a messaging system to ask for help. This can increase your conversion rate dramatically if you are able to help these visitors find what they want.
The Chat session is normally instigated by the visitor or, using the monitoring system described below, your operator can see if a visitor is having problems (e.g. going backwards and forwards several times) and ask the visitor if they need help.
Monitoring your Website - In Real Time
Secondly, the WSI Live Chat system allows you to monitor your site activity in real-time. You can see all of the visitors currently browsing your site and collect valuable information on them, such as their physical location, the keywords they searched to find your website, the current page they are viewing and more!
Want to know more?
View our online presentation explaining the features and benefits of WSI Live Chat; it includes two demo videos and a complete list of features!
- WSI Live Chat will help you increase sales/leads - Chatting with site visitors in real-time to provide support, sales and help with online purchases is extremely beneficial for businesses. Customers are three times more likely to make a purchase if they have chatted with a live sales representative. In general, live chat has been known to increase conversions 20-40%.
- WSI Live Chat is easy-to-use - The simple Operator Console and “Away” and “Offline” options make this system a breeze for any sized business to implement.
- WSI Live Chat will help you expand your market knowledge - By collecting valuable information like visitor location and search keywords, you can learn more about your target market than ever before.
- WSI Live Chat is affordable - Compared to other live chat systems on the market with similar features, this solution is practical for even small to medium sized businesses.
What will it cost to implement WSI Live Chat into your site?
More Information:
To learn more about the WSI Live Chat solution, please visit www.wsilivechat.com.
If you do not have the manpower to run a Live Chat service the we can arrange for someone else to manage the service on your behalf, essentially "outsourcing" the Operators. They will still work to your scripts and help people navigate on your website.
What will it cost to implement WSI Live Operator into your site?
To learn more about this new service, please visit www.wsilivechat.com.